Frequently Asked Questions (FAQ)
How can I book an appointment?
Appointments are booked via an online system by selecting available time slots.
The selected appointment is confirmed once the booking is finalized.
Is a preliminary consultation necessary?
No.
The professional procedure is determined in each case based on the current condition of the skin during the session.
Is any preparation required?
No special preparation is required.
How early should you arrive?
It is recommended to arrive 5–10 minutes early.
This ensures a calm start and allows you to tune into the space.
What happens if I'm late?
The available time is reduced in proportion to the delay, while the full fee still applies. Bookings may be cancelled if the delay exceeds 15 minutes.
Can the appoinment be changed?
The appointment may be rescheduled no later than 24 hours before the booked time.
Can I cancel the appointment?
Yes.
It can be modified or cancelled free of charge 24 hours in advance.
What happens if the event of cancellation is within 24 hours?
The service fee will be charged.
What happens if I don't show up?
In the event of a no-show, the full price of the booked service will be charged.
The appointment will be automatically forfeited.
Can I get a new appointment after cancelling?
Yes.
A new appointment can be booked at any time, subject to availability.
How is payment made?
The service fee is to be settled on-site in accordance with the currently applicable rates.
Does every occasion unfold in the same way?
Each session is tailored to the skin’s current condition.
Is there personalization?
Yes.
Every treatment is tailored to the current condition of the skin.
Can it be used on sensitive skin?
The process is always tailored to the skin’s current condition, including its sensitivity.
Can skin reactions occur?
Skin reactions may vary from person to person and change during the process.
Are there any contraindications?
In certain cases, the treatment is not recommended (e.g., acute skin inflammation, infection, or fever).
Should any questions arise, a professional consultation takes place on-site.
When will results be visible?
The experience is perceptible immediately, though the condition of the skin depends on individual factors.
Is there aftercare?
Yes.
We provide a brief aftercare guide following the treatment.
This supports the skin’s regeneration process and the optimal performance of the active ingredients.
Are the treatments medical in nature?
No.
The services offered by CLÉA Studio Privé are aesthetic and wellness-oriented.
They do not constitute medical treatment and do not replace medical care.
Does it replace medical care?
The processes carried out at CLÉA Studio Privé do not constitute medical care and do not replace it.